Verify a freelancer's security deposit
Paying a freelancer directly? Enter their GIVORAA Payment ID, see their security deposit and ask GIVORAA to block an amount until your work is delivered. Always wait until the freelancer accepts the block before you pay them.
Enter the freelancer’s Payment ID
Ask the freelancer for their GIVORAA Payment ID. It looks like GVP-7K4M2Q.
Request a block
Tell us what you agreed with Ava Mehta. They must accept before anything is blocked.
How it works
How GIVORAA protects your direct payment
🟣 Option 1 – Pay GIVORAA
Order a service package or hire through a job proposal and pay at GIVORAA checkout by card, UPI or crypto. GIVORAA holds the payment and pays the freelancer after delivery.
- ✔ Covered by the 15-day refund policy
- ✔ No block request needed
- ✔ Track everything in My Account → Orders
🔵 Option 2 – Pay the freelancer directly
Agreed to pay a freelancer outside GIVORAA? You can still be protected – but only with a security deposit block that the freelancer has accepted before you pay.
- ✔ Protected up to the blocked amount
- ✔ Refund from the freelancer’s deposit if your claim is approved
- ⚠ Without an accepted block, a direct payment is not protected
Enter the freelancer’s Payment ID above. You see their name, verified tick and the security deposit available.
Add your name, email, the service you agreed and the amount you will pay.
The same amount is held (“blocked”) from the freelancer’s security deposit. You get an email with your private tracking link.
Pay the freelancer directly as you agreed. Your payment is now protected by the blocked deposit.
When you receive the work, click “Work done, release block”. The block is removed and the deal is completed.
✅ If you are happy
Release the block from your tracking link or from My Account → Protected payments. The freelancer’s deposit is freed and the deal is marked complete.
⏳ If you do not respond in 14 days
If you do not release the block or report a problem within 14 days after it was accepted, GIVORAA treats the project as complete and releases the block to the freelancer automatically. Please report any problem before then.
🛡 If there is a problem
Work not delivered, not as agreed, or the freelancer stopped responding? Click “Report a problem” before the 14 days end. The amount stays blocked while the GIVORAA team reviews both sides.
💰 Already paid and not satisfied? Don’t worry
If our team agrees with your complaint, GIVORAA pays you the blocked amount from the freelancer’s security deposit – even though you paid the freelancer directly.
Paid directly but didn’t receive the service? We refund you.
If you paid a freelancer directly and did not receive the service, report a problem from your tracking link. The GIVORAA team reviews the case. When your claim is approved, we debit the freelancer’s security deposit and credit you the same amount you paid (up to the amount that was blocked for your request).
Choose your preferred refund method when our team contacts you by email. Refunds are available to customers in every country.
Do I pay GIVORAA or the freelancer?
Both are possible. Paying GIVORAA (service packages or hiring through a proposal at checkout) is recommended – GIVORAA holds the payment and your order is covered by the 15-day refund policy. Paying the freelancer directly is also possible: GIVORAA does not receive that money, so your protection comes from the freelancer’s security deposit – request a block and wait for it to be accepted before you pay.
Why must the freelancer accept first?
The protection starts only when the amount is blocked. Until the freelancer accepts, nothing is held, so do not pay yet.
How much can I protect?
Up to the freelancer’s available deposit shown above. If your payment is larger, ask the freelancer to top up their deposit first, or protect part of the amount.
How will I receive my refund?
Once your claim is approved, the amount is debited from the freelancer’s security deposit and paid to you by bank transfer, PayPal, credit/debit card, crypto or UPI – whichever you choose. Refunds are available worldwide.
Where can I follow my request?
In the private link we email you, or under My Account → Protected payments when you are signed in.
What does “released” mean for the freelancer?
The held amount becomes available in the freelancer’s security deposit again. It means the deal is completed successfully.
Read the full guide: Security deposit and Payment ID explained · How to pay freelancers safely