Category: Hiring Guides

Every order paid on GIVORAA is protected. If the work is not what was agreed, you can ask for changes and, if needed, request a refund review. Here is how it works in simple steps.

Your protection at a glance

Step 1: Ask for a revision first

Most issues are solved with clear feedback. Tell the freelancer exactly what to change in chat – for example “change the background to white and make the text larger”.

Step 2: Request a refund review

1. Go to Refund request (or My Account → Refunds).
2. Choose your order and the reason.
3. Describe what was agreed and what went wrong.
4. Attach evidence such as screenshots or files.
5. Submit – you receive a case ID by email.

Step 3: Review and decision

The GIVORAA team reviews both sides and emails you the decision. Depending on the case, the outcome can be a redelivery, a partial refund or a full refund, as described in the refund policy.

Tips for a fast resolution

• Keep all agreements in GIVORAA chat.
• Be specific and include screenshots.
• Request the review within 15 days.

Paid a freelancer directly?

Payments made outside GIVORAA are not covered by the refund policy. Protect them with a security deposit block before you pay.

FAQ

How long does a refund review take?

We aim to respond quickly by email with your case ID and keep you updated until it is resolved.

Where can I read the full policy?

On the Refund Policy page and in the Terms of Service.

Read next: How to pay on GIVORAA · Pay freelancers safely

When your project is unique or bigger than a ready-made package, post a job. It is free, takes about five minutes, and freelancers whose skills match your project are notified by email.

Step 1: Sign in

Create a free account or sign in on My Account, then open Post a job.

Step 2: Fill in the job form

Step 3: Preview and publish

Check the preview and publish. Your job appears on Find work and matching freelancers receive an alert.

Step 4: Compare proposals

Each proposal shows the freelancer’s price, delivery time, cover letter, milestones and portfolio link. Open your job page to review them. Compare:

• Did they understand your goal?
• Is the plan clear, with realistic milestones?
• Do they have relevant samples and a verified profile?

Ask questions in live chat before deciding.

Step 5: Hire and pay

Click Hire & pay on the proposal you choose. A secure contract is created at the agreed price and you go straight to checkout. Other pending proposals are closed automatically and the job is marked as filled when payment is confirmed.

FAQ

How much does it cost to post a job?

Nothing. You only pay when you hire.

How many proposals will I get?

It depends on your category and budget. Clear briefs with realistic budgets get more and better proposals.

Can I edit or close my job?

Yes, from My job posts.

Read next: How to hire a freelancer · How to pay on GIVORAA

GIVORAA accepts payments from customers worldwide. You can pay with a card, UPI (India) or cryptocurrency. Prices are shown in USD; UPI payments are converted to INR at checkout.

Step 1: Choose your service and package

Open any service, choose Basic, Standard or Premium, add an optional project brief and click Continue. Not sure which to choose? Read freelance prices explained.

Step 2: Apply a discount (optional)

New customer? Enter NEWUSER at checkout for 10% off orders over $100 (one use per customer).

Step 3: Pick a payment method

Step 4: What happens after you pay

• Card – the order is confirmed immediately.
• UPI and crypto – the order is On hold until our team verifies your UTR or transaction hash, then it moves to Processing and you receive an email.
• You can follow every order under My Account → Orders.

Tips for a smooth payment

• Pay the exact amount shown, in the currency shown.
• For crypto, use the correct network – sending on the wrong network can lose funds.
• Each UTR or hash can be used only once.
• Never share card numbers, OTPs or wallet keys in chat.

FAQ

Can I get a refund?

Yes – request a review within 15 days under the refund policy.

How long does UPI or crypto verification take?

Usually within business hours on the same day. You will receive an email once it is confirmed.

Are there extra fees?

No hidden fees. See pricing and fees. Crypto network fees are paid by the sender.

Read next: Pay freelancers safely · What is GIVORAA?

GIVORAA (“Your Skills. Your World.”) is a worldwide freelance services marketplace. Businesses and individuals use it to hire skilled freelancers for design, development, AI, marketing, writing, video and business support – and freelancers use it to find clients anywhere in the world.

How GIVORAA works for clients

1. Choose a package – browse 50 service categories with 550+ fixed-price Basic, Standard and Premium packages.
2. Or post a job – describe your project, set a budget and receive proposals from freelancers.
3. Chat before you hire – ask questions in live chat.
4. Pay securely – by card, UPI or crypto.
5. Receive your work – request revisions, approve and leave a review.

Read the full guide: How to hire a freelancer online.

How GIVORAA works for freelancers

• Join free on Become a freelancer and complete your profile.
• Get verified – approved profiles show a blue tick on Find Freelancers.
• Get matched – GIVORAA emails you new projects that match your category and skills.
• Send proposals with price, timeline and milestones on Find work.
• Earn – the commission is 5% (you keep $95 of a $100 contract). See pricing and fees.

Read: How to become a successful freelancer.

Services and prices

Popular categories include logo design, website development, WordPress, Shopify, AI automation, chatbots, video editing, SEO, content writing, translation and virtual assistance. Every package shows its price, delivery time and revisions before you order. See freelance prices explained.

Payments

GIVORAA accepts cards, UPI and cryptocurrency (such as USDT). UPI and crypto orders are confirmed after our team verifies your UTR or transaction hash. Details: payment methods and how to pay on GIVORAA.

Safety and protection

• Refund policy – request a review within 15 days. Refund policy.
• Verified freelancers – profiles are reviewed before they get the verified tick.
• Security deposits – paying a freelancer directly? Verify their Payment ID and request a block. Read security deposit explained.
• Trust & Safety team – see Trust and Safety.

Support worldwide

Need help? Visit the Help centre, open a support ticket or email support@givoraa.com. GIVORAA has a presence in the USA, UAE, France and India, and the website can be read in 24 languages using the 🌐 language button.

FAQ

Is GIVORAA free to join?

Yes. Creating an account, posting a job and joining as a freelancer are free.

Which countries does GIVORAA serve?

GIVORAA is worldwide. Clients and freelancers from any country can use it.

Who delivers the fixed-price packages?

Packages are delivered by vetted GIVORAA specialists. For custom work, post a job and choose from freelancer proposals.

How do I contact GIVORAA?

Use the contact page, a support ticket or email support@givoraa.com.

Most freelancers are honest professionals, but online payments still need care. Follow these simple rules and you will be protected every time you hire – whether you pay through GIVORAA or directly.

The 7 golden rules

1. Pay through the platform. Orders on GIVORAA are covered by the 15-day refund policy.
2. Check the verified tick. Verified freelancers on Find Freelancers have been reviewed by our team.
3. Agree everything in writing. Scope, price, deadline and revisions – keep it in GIVORAA chat.
4. Never share passwords or OTPs in chat. Create temporary access and change passwords after the project.
5. Avoid “too good to be true” offers. A full e-commerce website for $10 is a warning sign.
6. Pay in stages for big projects. Use milestones instead of paying 100% up front.
7. Report problems early. Contact support as soon as something feels wrong.

Paying a freelancer directly? Use a security deposit block

Sometimes you agree to pay a freelancer directly. GIVORAA still protects you with the security deposit system:

You can follow every request under My Account → Protected payments.

Warning signs of a scam

• Asking you to move to another app before any work is agreed.
• Pressure to pay immediately “because the offer ends today”.
• A Payment ID that cannot be verified on GIVORAA.
• Requests for your card details, bank login or OTP.

FAQ

Is it safe to pay with crypto?

Yes, when you pay a GIVORAA order. Send exactly the amount shown at checkout and submit your transaction hash so our team can confirm it. See payments.

What does GIVORAA do in a dispute?

Our team reviews messages, files and the agreed scope from both sides and decides fairly. Read Trust and Safety.

Read next: How to hire a freelancer · Freelance prices explained

The number one reason freelance projects go wrong is an unclear brief. The good news: writing a great brief takes about ten minutes. Copy the template below, fill it in, and paste it into your job post or your order.

Why a good brief matters

• Accurate prices – freelancers can quote exactly instead of guessing high.
• Faster delivery – fewer questions, fewer revisions.
• Better proposals – the best freelancers prefer clear projects.

The 7-part brief template

Example: a logo brief

“I run a small organic bakery in Lisbon. I need a modern, friendly logo for my shop sign, packaging and Instagram. Deliverables: logo in PNG, SVG and PDF, plus a black-and-white version. Audience: young families. Style: hand-drawn, warm colours – I like [link], not too corporate. Budget: $50–$100. Deadline: 7 days. I will send my shop name and photos.”

With a brief like this, a designer can choose the right logo design package immediately.

Common mistakes to avoid

• “Make it look professional” – describe what professional means to you.
• No deadline – freelancers plan their week around it.
• Changing the scope mid-project – agree changes and any extra cost first in chat.
• Sharing passwords in public – share access privately and change passwords after the project.

Brief checklists by service

FAQ

How long should a brief be?

Between 5 and 15 lines is perfect for most projects. Big projects can add a short document.

Can I write the brief in my own language?

Yes. Many GIVORAA freelancers work in several languages. You can also hire a translator for multilingual projects.

Read next: How to hire a freelancer online · Freelance prices explained

Hiring a freelancer is the fastest way to get expert work done without the cost of a full-time hire. Whether you need a logo, a website, a video or an AI chatbot, this guide explains – in plain language – how to find the right person, agree a fair price and pay safely.

1. Define exactly what you need

Good results start with a clear brief. Before you contact anyone, write down:

• The goal – what problem should the work solve? (for example “more sales from my online shop”).
• The deliverables – files, pages, videos or reports you expect to receive.
• Examples you like – links or screenshots save hours of back-and-forth.
• Your deadline – and whether it is fixed or flexible.

A five-line brief is enough. The clearer it is, the more accurate the price and timeline you will get.

2. Set a realistic budget

Freelance prices depend on complexity, experience and delivery time. On GIVORAA every service shows three transparent packages – Basic, Standard and Premium – so you can compare before you decide. For example, logo design starts from $25, while a full website build starts higher because it takes more time.

Tip: if your project is unusual, post a job with your budget and let freelancers send proposals with their own price and timeline.

3. Choose how to hire: ready package or custom job

4. Choose the right freelancer

When proposals arrive, compare more than price:

• Relevant portfolio – have they done similar work before?
• Understanding of your brief – does the cover letter talk about your project, or is it generic?
• Clear plan – milestones, delivery time and number of revisions.
• Verified profile – look for the blue verified tick on GIVORAA freelancer profiles.
• Communication – use live chat to ask a quick question before hiring.

5. Pay safely

Always pay through the platform. On GIVORAA you can pay by UPI, cards or crypto, and your order is covered by the 15-day refund policy. See payment methods for details.

If you decide to pay a freelancer directly, first check their security deposit with their Payment ID and request a block. The amount is held from the freelancer’s deposit until you confirm the work is done.

6. Manage the project for great results

• Share all files and access on day one.
• Agree checkpoints (for example a first draft after 2 days).
• Give specific feedback: “make the logo text bolder” is better than “make it pop”.
• Approve the delivery only when it matches the brief, then leave a fair review.

Frequently asked questions

How much does it cost to hire a freelancer?

It depends on the service. Small tasks such as data entry or a social media graphic start from about $10–$25, while websites, apps and AI projects cost more. Every GIVORAA service shows its prices up front.

How long does it take?

Many packages are delivered in 2–7 days. The delivery time is shown on each package and in every proposal.

Can I hire a freelancer from another country?

Yes. GIVORAA is a worldwide marketplace – you can hire talent from any country and pay in your preferred method.

What if I am not happy with the work?

Request a revision first. If the problem is not solved, you can request a review within 15 days under the refund policy.

Read this guide in: हिन्दी · Español · Français · Português · العربية

Read next: How to write a project brief freelancers love · Freelance prices explained · How to stay safe when paying freelancers