Emma SilvaVerified freelancer

Reliable customer support support for growing businesses

📍 Spain⏱ 1–2 years experience🗣 English, German$56/hr

About Emma

My approach is simple: understand the brief, agree on milestones and deliver carefully tested work on schedule. Main focus: email and chat support workflows.

Skills

CRMTicketingCustomer Service

What Emma can do for you

Email and chat support workflows

Live Chat Support AgentEmail Support HandlingHelpdesk SetupCustomer Support ScriptsZendesk ConfigurationFreshdesk SetupTicket Triage SupportCustomer Onboarding SupportMultilingual SupportSupport Knowledge BaseOrder Support AgentHelp Desk

How hiring works

Invite Emma by posting your project with budget and deadline.
Get a proposal with price, timeline and milestones.
Pay securely: work starts once payment is confirmed.
Approve the delivery or request revisions inside the order.

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